Return Policy

Would you like to exchange or return your purchase? We are happy to help! Exchanges or returns are possible up to 14 days after the delivery date.

Frequently Asked Questions:

1. How do I return my abaya?
Contact us to request the return form. All steps are listed here. The return form can be requested via contact form and whats app +31 6 10073678.

2. Are returns free?
Returns are at your own expense depending on the courier and the country you are returning your package from.

3. What are the return conditions?
Our return policy guarantees that you can return your order within 14 days of receipt without any reason.

Items must be returned to us in an unworn and unwashed condition, suitable for resale with tags still attached.

4. What can I do if my exchange product is no longer available?
Please ask our customer service team about your options. We will update you on when we expect to be able to deliver the product. If you have already made your return and the product is sold out, we will contact you and work with you to find a solution.

5. What should I do if a product is defective or damaged?

Unfortunately, sometimes a product gets damaged during shipping or production. We are of course happy to solve this with you. Send a message to info@dubaimagnifique.com with a photo of the complaint. Our customer service will work with you as soon as possible to find a solution.